Contact Us

Contact Us

Questions, feedback or in need of more information?

Is your question not on one of our information pages or is something not entirely clear? Send an email to service@scopemaster.us

Customer Service - Hours of operation:
Monday through Friday 9:00 AM to 5:00 PM
Saturday 10:00 AM to 6:00 PM
Sunday Closed.

Reply within 48 hours.

Frequently Asked Questions:
Q: How long will it take to receive my package?
A: Please note that we require 3 to 7 days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 10 to 25 days. Please consider any holidays that might impact delivery times.

Q: Is shipping free to all countries & regions?
A: We are able to offer FREE shipping once your order is over $99.99.

Q: What is the company return policy?
A: After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 14 days from the receipt of your item to process your return or exchange. 

Q: How can I contact you regarding my order?
A: You can contact us via email at service@scopemaster.us or by using the form located on this page.

Email: service@scopemaster.us